Whether you’re evaluating OAD.ai, already a client, or reaching out about press or partnerships, send us a message below. Every one reaches a real person, and we reply within 24 hours.
Start with the Free Top Performer Profile. You book a time with a Performance Director, they send your strongest rep the 7-minute diagnostic, and you review the results together.
Pick a time that works. Nothing gets sent to your rep before you’ve spoken.
Log in to send diagnostics, view profiles, and manage your team. For anything the platform can’t answer, use the form below and we’ll get back to you within 24 hours.
Locked out? Use the form below and flag it as urgent.
Press enquiries, partnership applications, speaking requests, or anything that doesn’t fit the two paths beside this one. It all goes through the same form.
Choose your topic and we’ll route it to the right person.
One form, every enquiry. Pick a topic and it lands with the person who can actually answer it, whether that’s support, billing, press, or a Performance Director.
New clients & Performance DirectorsThe fastest route in. Book a time and a Performance Director takes it from there, starting with your top rep.
Reply within 24 hours
Client supportPlatform questions, technical issues, and activation help for existing clients. Select “Support” on the form.
Reply within 24 hours
Press & mediaInterview requests, editorial enquiries, and media kit access. Working to a deadline? Say so in your message.
Reply within 24 hours
Partners & referralsChannel partner applications, referral enquiries, and co-marketing conversations.
Reply within 24 hours
Everything elseBilling, feedback, speaking requests, or anything that doesn’t fit a box above.
Reply within 24 hours
Top Performer Profile requests
A Performance Director confirms your time, then sends the 7-minute diagnostic to your rep.
Client support
Monday to Friday. Urgent platform issues get escalated the moment they land.
Press, partners & general
Monday to Friday. Every message is read by a person, never filtered by AI.
I’m an existing client and can’t log in.Use the form above, select “Support,” and include your company name and the email tied to your account. Flag it as urgent in your message and we’ll prioritise it. Expect a reply within 24 hours.
I asked for a Top Performer Profile but haven’t heard back.Check your spam folder first, since our confirmation occasionally gets filtered. If it’s been more than 24 hours, send the form again with the same email you used and we’ll sort it out.
How long does the diagnostic take my rep?Seven minutes. It uses a free-choice format with no right or wrong answers, and it works on any device. Your Performance Director sends the link after your call, not before.
Can I get a copy of the validation studies or compliance documents?Yes. Use the form, select “General,” and tell us which documents you need. Most are available straight away, though some require a signed NDA for enterprise clients.
I want to apply to the partner programme.Select “Partners” on the form and include a short note about your practice and client base. If you’d rather talk it through first, say so and we’ll set up a call.
I have a billing question.Select “Billing” on the form and include your company name, account email, and any detail you have — invoice number, contract date, or payment reference. That gets it answered in one round trip.
